SLMC Speak Up
Log a disclosure / suspicion
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FAQ
Log a disclosure / suspicion
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For concerns on staff performance, service satisfaction or patient experience, please reach out to customer.qc@stlukes.com.ph for Quezon City or customer.bgc@stlukes.com.ph for Global City.

Reports are completely confidential and you are not required to reveal your identity unless you choose to do so. You should provide as much information as possible to facilitate any subsequent action or investigation. Personal details and information provided to SLMC Speak Up may be disclosed to law enforcement agencies or regulatory authorities, as required to meet applicable, laws, rules and regulations.

This is not a helpdesk for customer service or staff concerns.

Please select disclosure type that best describes the issue you are reporting:

  • Conflict of Interest
  • Data Privacy Incident 
  • Falsification of Documents
  • Financial Reporting Concerns
  • Policy Violation
  • Professional Negligence and Malpractice
  • Retaliation to Complaints
  • Sexual Harassment
  • Theft or Misappropriation

 

Disclosure Security
Please select the disclosure level relating to your personal identity details. Reports are completely confidential and you are not required to reveal your identity unless you choose to do so. You should provide as much information as possible to facilitate any subsequent action or investigation. Personal details and information provided to SLMC Speak Up may be disclosed to law enforcement agencies or regulatory authorities, as required to meet applicable, laws, rules and regulations.
The reporter gives details and it is used in the report.
The reporter remains anonymous in the reports, but the details is given for the use of the SLMC Speak Up.
The reporter remains completely anonymous.
Please select the location of the disclosure from the list below.
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Disclosure Type
Please select disclosure type that best describes the issue you are reporting.
Attachments (optional)
Please attach document(s) that will serve as evidence to your fraud or misconduct complaint. Please take care not to include information that may reveal your identity if you wish to remain anonymous. You can attach any data files up to 25MB.
Password or Passphrase
This Password will be used together with the Disclosure ID provided later to login to follow up on disclosure report
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I acknowledge that personal details and information provided to SLMC Speak Up may be disclosed to law enforcement agencies or regulatory authorities, as required to meet applicable, laws, rules and regulations.

You may reach out to me for additional information. In which case, I consent to the use of my contact details for Deloitte's or St. Luke's investigators to reach out to me.